Phone: +33 (0)1 40 42 22 22
Contact 24 hours a day
7 days a week
Tel.: +33 (0)1 40 42 46 37
Investors and analysts
The EDF Group has offered a free mediation service since 1999. The Mediator has jurisdiction over all disputes between EDF and its stakeholders: individual or professional customers, companies, local authorities, energy producers, service providers and subcontractors, network users, and so on. He/She is the last resort within the EDF Group for the amicable settlement of disputes. The Mediator is independent of the Operating Divisions and subsidiaries to ensure impartiality.
Ethics & Compliance Alert System
EDF recognizes the right of all individuals to freely report any individual or collective breach of the Group’s ethical commitments without risk, and to inform Group Ethics & Compliance Division by any means.