Our marketing offer: serving customers through energy efficiency and a local presence
The EDF offer is designed to meet the precise needs of all customers by enabling residential consumers to manage their electricity consumption effectively, by helping companies to achieve their energy performance targets, and by working with local authorities to implement sustainable energy solutions. EDF provides reliable electricity at competitive prices and develops energy services for the benefit of its 39 million customers worldwide.
Helping residential customers to manage their energy consumption and supporting them in putting their energy saving plans into practice are central commitments for EDF.
Residential customers can use their computers or smartphones to monitor their energy consumption; an essential first step towards controlling it. The widespread introduction of smart meters will be another major step towards controlling household energy consumption
Customers who want to invest in saving energy need look no further than EDF for precisely the right services and advice, from a home energy performance assessment to advice on heating systems (smart radiators, heat pumps, solar water heating, etc.) and the installation of energy-efficient solutions (LED lighting and heating system regulators and programmers)
The EDF commitment to customers is clear in initiatives like the 9 'Engagements EDF & moi' promise in France and the 'Electro Repair & Replace' service offered by EDF Luminus in Belgium
Supporting the quest for financial and environmental performance
EDF Entreprises offers bespoke services to companies and business users wishing to optimise their energy flows to improve their financial performance and reduce their environmental footprint.
The energy optimisation services offered by EDF Entreprises include energy performance assessments, consumption monitoring, investment in energy savings, and calculating the return on that investment. The EDF commitment includes special contracts and energy productivity plans. EDF can deliver assured optimisation of company electricity, gas, water and steam flows and take full control of every aspect of industrial facility energy management
For those companies that request it, EDF can provide supplies of guaranteed green electricity certified as generated from renewable sources. EDF can also help companies to select and implement the most appropriate solutions for generating their own energy, from heat pumps to photovoltaic panels, solar water heating and small-scale wind power
With CO2 Trading, EDF offers to buy excess quotas from companies and/or sell CO2 quotas to companies in deficit
Transforming clients into full-fledged energy efficiency advocates
Local authorities stand at the crossroads where the new issues of electricity generation, distribution and consumption meet. EDF Collectivités works with them to implement sustainable energy strategies tailored to the specific needs of the communities they serve.
Integrating local renewable energy generating solutions into the wider electricity supply system is a major challenge for local authorities, and one to which EDF responds by restructuring power feed-in models. EDF Collectivités also offers eco-efficient solutions for public lighting and district heating: photovoltaic technology for Pérols, a heat pump solution in L’Aiguillon-sur-Mer, and centralised technical management at Le Pic du Midi.
EDF works alongside the future smart cities of Europe, helping them to install sustainable networks and facilities as a contributor to projects such as Smart Electric Lyon.
With 2 million electric vehicles forecast to be travelling on the roads of France by 2020, EDF is also becoming a mobility operator, providing advice and services for charging infrastructures and connection points.
In addition to the products and services it offers, EDF Collectivités has a longstanding commitment to helping its customers take control of their consumption and become energy efficiency stakeholders in their own right. Solutions tailored on a case-by-case basis to meet the needs of individual local authority areas.